Latest review first
June 2017 HVAC systems(Amana) sent information to Thermostat that there was a problem with the unit. Call Total Protect and the sent out a service repair company 20 June 2017. This company could not fix or correct the problem, paid for flat rate service Fee $100. Call...Read more
well we had our furnace replace by you guys know we have an issue that we don't have heat do to the blower dont work ,they send someone and they said they need to get an approval and they are research it ,my question why? there the one that replace it know we have no...Read more
Filed a claim over 48 hours ago. They assigned repairs to a provider over 8 hours away. 5 calls to resolve, still nothing. Manager to call me back in 48 hours... still waiting. This started 3 days ago, called 1800.474.4047. Representative was hard to understand, and...Read more
Cross country owns this company it is a waste of your money. Their claims service is very bad. My microwave went out in October of last year, they said they could not fix it and would replace it. It has not been replaced and they tell me I have to spend $200.00 +...Read more
These people were horrible. Never returned calls. No follow up. Called me a liar! Called in a claim on my frig. Sent out a guy from a company I asked them to never use for my repairs. He pulled out the frig. Said he couldn't fit it because it had some dust kitten under...Read more
this company is the worst. just like the others who have reviewed, they delay and then come up with some excuse for why they don't have to pay. a total ripoff. microwave broke. they sent a guy out who said it is broke. thanks, I knew that when it filled the kitchen...Read more
Short Review on September 27, 2016
A load of rubbish, they send there own contractors who have obviously been told what to write on there report sheets just so total protect don't have to pay up. They are just robbi g the public. Very bad service.
We discovered a leak under the tile and clothes washing room coming from the master shower. We called Total Protect who sent a plumber (tech) who could not surmise the problem. Of course we paid the $75 deductible even though the problem was not solved. We then...Read more
Total scam! 10 days without air! No service whatsoever. Found out too late happened to my neighbor. They gave him $700. He went with another company had a/c the next date. I spoke to media,Attorney General said thats how they operate thry wait it out, stalling is...Read more
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I would like for someone to contact i have a issue that has not been resolved please contact 601 750 2040
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